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Our guiding principles: Customer focus and quality

“Can you please hold while I transfer you ...”. Our customers shall hear this sentence as little as possible. We are a small, effective team and all employees are normally with us for many years. As a family owned business we avoid any bureaucracy and value simple, comprehensible processes – of course in compliance with our ISO 9001 certification.

We thrive for short delivery times and good quality at reasonable prices. With us, you don’t have to order by container months ahead. We align us with you and produce according to your plans. This assures readiness for delivery within 48 hours – in emergency situations even overnight.

Our customers can usually avoid tests for harmful components as we maintain self-information from our suppliers or initiate tests at institutions like LGA or TÜV and supply such certificates received to our customers.

Customer satisfaction is not only a phrase to us – we are able to prove it with facts: Of our Top 10 customers in the year 2000 six are still amongst our current Top 10 customers. The remaining four customers were either acquired or ceased their operations.

Besides a strong partnership with our customers we highly value a fair cooperation with our employees – they are critical to achieve quality in our company.